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Returns & Refunds

Fair, simple, and handled with grace.

Standard Items — 14 Days

Unused items in original packaging may be returned within 14 days of delivery for a full refund or exchange. Simply email hello@thesaintscollections.com with your order number and we'll arrange a pickup or drop-off.

Personalised & Custom Items

Engraved and made-to-order rosaries are crafted uniquely for you and cannot be returned unless faulty. Before crafting, we always confirm your specifications by email — custom pieces include a photo approval step.

Faulty or Damaged Items

If anything arrives damaged or defective, send us a photo within 48 hours and we will replace or refund it immediately — no questions, no quibbles.

Refund Timing